Glenn I. Jones Home Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Joshua M Lake City, FL Aug 14th, 2019	These guys are great! Quick service and had my AC back running the same day for a great price! Thank you guys so much!
James B O'brien, FL Jul 22nd, 2019	I'm a long time customer and have always been happy with the service. I have only needed to call twice in 13 years since they initially sent my system up. Finally a new system was needed, old r22 system was done. They are quick and easy to work with, new system is up and running. Great guys set up a totally new system at my request with a 10 year warranty. Will always recommend this great group of guys. Thanks again
kathleen h giblin Gainesville, FL Jul 10th, 2019	My mother lives in Lake City, and her ac went down during the heat wave this June. We called a local ac company (which I won't name). They kept telling us it was one part, then another part and then it was the compressor, but they had to order it and it would take another week. After five weeks of this run around I called Glen I. Jones Home Services. They sent out a service tech that day. He figured out immediately what part was needed. He then ordered the part which he told us was under warranty. Within two days my mothers ac was up and running. They are courteous, efficient and reasonably priced. I would recommend Glen I. Jones Home Services to anyone.
Richard Heimlich Lake City, FL Jul 5th, 2019	I called a little after 8AM on Friday morning. I received a call from the technician about 10 minutes later saying he was my fifth call so far and he wasn't able to give me a time but I was on his list for sometime today. He said he would call back when he had a better estimate of when he would be here. About 30 minutes latr I got a call from another technician and said he was comoing out in about 45 minutes. Larry Clark showed up and looked at my problem and said he could fix it with parts he had with him. He gave me an estimate, made the repairs and was finished in about an hour and a half. Larry was very professional and provided an outstanding service to get me fixed up before I had to leave on an extended business trip so my family won't have to worry about problems while I am gone. This is the second time I had them out this year, first time was for the annual inspection, and both times I was completely satisified and plan on using them for my future needs. Butt for this time, Larry was exceptional and I couldn't be happier.
Patton B Live Oak, Fl, Jun 26th, 2019	Eric was extremely knowledgeable and did a great job getting our AC back on and working great.
Dylan b Lake City, FL Dec 11th, 2018	Great service, quick and respectful! Told me when they would be there and they were there, other places I’ve had to wait for service over 24 hours...we’ll not them they were there on the spot.
Donna Boler Wellborn, FL Nov 2nd, 2018	I had a issue with another AC service company and was not comfortable with the information I was getting in reference to a new Ac unit installed. Michael with Glenn I Jones came out on time was very professional and handled the issue very well. Michael walked me though the process explaining why my AC was working properly and that I did not need any unnecessary work. Michael did finds thing that the other service company did miss,and did not charge, but he was professional and did not say anything negative about another company. I would recommend Glenn I Jones for your Cooling and Heating needs as I have become comfortable with the service they provided me.
Lachrissa B Lake City, FL Sep 23rd, 2018	I would recommend this company to anyone. The technician Jared was great. He knew exactly what was wrong with my AC and fixed it right away.
Micki b Lake City, FL Sep 23rd, 2018	Great experience. Jared had me up and running in a half hour. He is knowledgeable, friendly and professional.
Celia E. Macclenny, FL Sep 18th, 2018	From the first contact (Fred!) this company has proved to be the most professional and efficient I have had the pleasure to deal with. My AC had broken down and the high temperatures and humidity in North Florida can be health threatening... Fred, their dispatcher, was super nice and scheduled a visit by a technician (Jared) and was extremely professional over the phone. Jared arrived at the scheduled time and proceeded to troubleshoot, starting with the basics after listening to my description of what I had observed. He narrowed it down and voila! The AC is now cooling my house again and life is good. Jared explained everything he had found and what he had done to correct it and gave me a detailed receipt. Needless to say Jared was very professional and extremely polite. I am very impressed with the professionalism and quick response of this company. I will definitely recommend them to everyone and will continue to remain a very satisfied customer (I signed up for their service program!). Once again, THANK YOU Glen I. Jones Home Services!
Scott E Fort White, FL Sep 7th, 2018	We had our annual service of the air conditioner today and as usual it was well above and beyond what we expected. we are extremely happy with our air conditioning unit and very very happy with the service from Glen I Jones!!!!
Sam Omasere Lake City, FL Aug 5th, 2018	Jared came out to fix my air conditioning unit and he was amazing completed job in a timely manner and very professional job well done
Joanna F Lake City, FL Aug 4th, 2018	Our experience today was great it only took about an hour. Our service was provided by Jared.
Jennifer W Shullih Live Oak, FL Aug 3rd, 2018	Jared was very professional and provided a quote for some work that will need to be completed in the future without pressure to complete repair now.
Thomas h Live Oak, FL Jul 29th, 2018	I would highly recommend glenn i jones for all your hvac needs they’re fast friendly an reliable with excellent prices hands down the best company in the area
Thomas h Live Oak, FL Jul 29th, 2018	I would highly recommend glenn i jones for all your hvac needs they’re fast friendly an reliable with excellent prices hands down the best company in the area
Tim c Gainesville, FL Jul 29th, 2018	Fast friendly reliable service with professional service an very knowledgeable technicians thanks Jared for taking the extra time to explain my ac problem so I could understand it
Robert J. White Springs, FL Jul 28th, 2018	I have had two encounters with the company to get a balky air conditioning problem fixed in a park model unit at a campground in northern Columbia County. My phone calls have always been professionally handled. On the first service call, Jared diagnosed a potential problem and recommended a solution which required materials that he didn't have on his vehicle. Jared was completely professional. I called the office to book the recommended follow up service, and another technician named Mike was dispatched to the job. Mike was also completely professional. Mike worked with the office to ensure that the quote that I was given was honored. Both Jared and Mike were neat, very courteous and took care in explaining the technical details of my problem with the air conditioning. I don't give out many "5 star" ratings,, but I have to say that this company--especially as represented by Jared and Mike--is head an shoulders above any other service company with which I have done business in the last five years.
Alice k Lake City, FL Jul 24th, 2018	Jared came quickly when we called him And everything was completed quickly and to our satisfaction we definitely would call Glenn I Jones air conditioning again.
Alice k Lake City, FL Jul 24th, 2018	Jared came quickly when we called him And everything was completed quickly and to our satisfaction we definitely would call Glenn I Jones air conditioning again.
Janet m Lake City, FL Jul 24th, 2018	Very happy with prompt and efficient service by Jared. Very knowledgeable and took time for explanations
Mandy T Lake City, FL Jul 19th, 2018	From the very first contact with Glenn I Jones until our AC was repaired it was the best experience from start to finish. I highly recommend their work. He is a true gentleman and excellent repairman. If you want the best please call Jared @ Glenn I Jones.
Kelly s Lakecity Fl, Jul 19th, 2018	As a first time customer I want to thank Jared Curlin for the service I received . Thank you for being a service - oriented company. I will be sure to let my friends & family know about your good service
Emily R Brandford, Jul 19th, 2018	Glen I jones is hands down the best company around an are technician Jared was absolutely amazing we will request him every time for all are heating an air conditionings needs thanks guys u rock!!!
Tim d Lake City, FL Jul 19th, 2018	The tech Jared was very knowledgeable and helpful and has my unit working great.
Shirley B Fort White, FL Jun 21st, 2018	From the time they installed the unit 11 years ago. The service has been wonderful! Our last repair by Jared was done in half the time we were told which was great! Company Replied on Jul 16th, 2018 Thank you, Shirley! We're always here to help.
chuck r Lake City, FL Jun 14th, 2018	These guys made me an unbelievable cool dude;; call they can make you cool too Company Replied on Jul 16th, 2018 Thank you, Chuck! Our clients ARE the coolest.
chuck r Lake City, FL Jun 14th, 2018	I called with a major problem; they were at my home within an hour! If you need it done correctly call these folks you will be satisfied
jennifer J Posted on Apr 24th, 2018
Larry N Posted on Apr 23rd, 2018	Glenn I. Jones sells "Daikin", a great product and provides superior service!
Jessica S Gainesville, FL Posted on Apr 18th, 2018	Being a stay at home mom , I’m always the one who has to take care of things like this. When our ac broke, Jesse came out to the house and made me feel so comfortable and explained everything in a way that I ( a female who knows nothing about ac’s) could understand! We got a good price and piece of mind about what we were buying and they company who was going to be taking care of any future needs! Thank you Jesse and Glenn I Jones!!! The best!!
Colleen B Posted on Apr 13th, 2018	I had excellent service with Glenn I Jones. They quickly resolved my AC problem. Thank you for your excellent service
Fox M Posted on Apr 13th, 2018	Glenn I Jones is absolutely hands down the best AC company I have ever had the pleasure of dealing with. My AC went down in the middle of the night, they made sure a tech was sent first thing in the morning and they had my system up and running in no time flat. Thank you Glenn I Jones, I am a customer for life!
Brett F Posted on Apr 13th, 2018
Justin H Posted on Apr 13th, 2018	Company Replied on Jul 16th, 2018 Thank you, Justin for the five star review!
Michael M Posted on Apr 11th, 2018	Very knowledgeable staff, fast an friendly service. Great company to work with. I would give them a
Kimberly S Posted on Apr 2nd, 2018	We needed major work done, and they came quickly, explained everything to us, addressed all of our concerns, answered all of our questions, and worked hard until the job was done. Everyone we have met from this company has been very polite and friendly and has gone out of their way to make sure we were happy customers.
Lorraine B Posted on Jan 6th, 2018	Rick was Great, he came and fixed my heat and found a hazardous issue, I didn't know about. Thank you Rick. Very professional and timely. I am very Thankful.
Jenna W Posted on Oct 17th, 2017	Company Replied on Jul 16th, 2018 Thank you, Jenna for the positive review!
Dylan B Posted on Oct 16th, 2017	Company Replied on Jul 16th, 2018 Thank you, Dylan for the positive review!
Jovanna S Posted on Oct 10th, 2017	Came out and replaced my air conditioning unit the day after I called, in no time at all we finally have a cool home Company Replied on Jul 16th, 2018 Thank you, Jovanna! We hope you're still enjoying your system.
Voncile C Posted on Jul 6th, 2017	Company Replied on Jul 16th, 2018 Thank you, Voncile for the positive review!
Tam B Posted on Jun 29th, 2017	Honest, prompt & everyone is so nice! I'll never use anyone other than Glenn I Jones. Company Replied on Jul 16th, 2018 Thank you, Tam we love to hear such a great review!
Tam B. Posted on Jun 28th, 2017	Honest, prompt & everyone is so nice! I'll never use anyone other than Glenn I Jones.
Sandra Marie Thomas Lake City, FL Posted on Aug 7th, 2016	Glenn I Jones has been working on my family's AC issues for generations!! My grams bought the unit from them and kept their contract when my grams passed my mom got the house and she kept with Glenn I Jones. Now that the house is mine the unit is at least 10 years old they are fantastic coming out the same day and they take into account people have budgets and 9-10 do not include the AC going out. Fantastic people and great company.